Why Online Reputation Matters for Dentists
Here are some stats that highlight why managing your online reputation should be a top priority:
- 97% of patients read online reviews before choosing a dentist.
- There is a direct correlation between higher online ratings and more new patient calls.
- 72% of people will only consider dentists with a 4-star average rating or higher.
- Positive reviews can improve your website’s search rankings by helping build trust signals.
Clearly, your online presence has a massive influence on whether potential patients ultimately choose your dental services.
Tell Us About Your Project
Potential Patients Check out Website First
Enhance Your Dental Online Reputation Management With Blogs
Dental Online Reputation Management Services Are Affected By Online Reviews
Key services that Calvary Marketing provides related to dental online reputation management:
We set up monitoring on review sites and listings to track mentions of your practice. This includes monitoring Google, Facebook, Yelp, RateMDs and more.
We make it easy for your happy patients to leave positive reviews with tablets, feedback cards, and review links. This helps get more 5-star reviews.
When negative feedback appears, we help craft customized responses following best practices to turn detractors into promoters.
We optimize your Google My Business listing, website, and content with SEO best practices to improve search visibility.
Social Media Management
We handle your Facebook, Instagram and other social accounts to showcase positive patient stories and testimonials.
We fix duplicate or inaccurate listings on directories like Yellow Pages to present accurate info across the web.
A monthly report with key metrics and insights into your online reputation so you can track progress.
We provide access to reputation management software tools to enhance monitoring and streamline review generation.
FAQs about dental online reputation management:
Why is online reputation important for dentists?
Managing your online reputation is crucial for dentists because most patients read online reviews before choosing a dental provider. Positive reviews and ratings can help attract new patients, while negative feedback can deter them. A good reputation encourages referrals.
What are the first steps in managing your dental practice’s online reputation?
The first priorities are claiming and optimizing profiles on key review sites like Google, Facebook, and Yelp and setting up monitoring to receive alerts when your practice is mentioned online. This allows you to see reviews as they come in.
How should dentists respond to negative online reviews?
When responding to negative feedback, be prompt, apologize, remain professional and non-combative, address the specific concerns raised, and invite them to contact you to resolve the issue. Never share private patient information online when responding.
How can I get more positive online reviews for my dental practice?
Strategies to generate more positive reviews include placing review request cards in your office, installing patient review tablets, sending review links via email/text, and politely asking happy patients to share their experiences after appointments.
Are there online reputation management tools I should use?
Yes, specialized tools can help streamline reputation monitoring, review generation, listings management, and more. Platforms like RateForce and Birdeye are designed specifically for healthcare providers.